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Everything you need to know about banking in QuickBooks Online - Discover more
wholesale-bigben
Level 1
posted
2 weeks ago
last updated ‎October 31, 2024 6:24 AM

How do I find my subscription plan details?

I'm 99% certain when I signed up it was 12 months of 90% off however my subscription has just jumped up to full price after 6 months.
Is there a way to see if I'm right/wrong?

The only reason I'm fairly certain it was 12 months is because top cashback was offering ~£35 for a subscription and it worked out it would effectively cost me nothing to have QuickBooks and if I didn't like the software I could move over to a different one so it was a no brainer.
(I am however happy with QuickBooks overall).
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GeorgiaC
QuickBooks Team
QuickBooks Team
2 weeks ago

How do I find my subscription plan details?

Hello wholesale-bigben, thanks for posting on the Community. It's great to hear that you're finding QuickBooks to be a useful tool for your business. 

 

Please contact our support team so that we can verify your account information. We’ll help you understand your subscription plan and what the charge is about.

 

Our support line is open 8 AM to 7 PM, Monday to Friday, on 0808 234 5337. We also have live messaging available 8.00 AM - 10.00 PM Monday to Friday, 8.00 AM - 6.00 PM Saturday & Sunday. We look forward to hearing from you!

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