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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
atiffyj18
Level 1

how do i resub scribe when ive missed a payment and this keeps coming up (Error code: -81594, type: VALIDATION_ERROR)

 
1 REPLY 1
ThomasJosephD
QuickBooks Team

how do i resub scribe when ive missed a payment and this keeps coming up (Error code: -81594, type: VALIDATION_ERROR)

The error code you've encountered indicates a validation issue within your billing information, atiffyj18.

 

On your subscription's billing date, QuickBooks will attempt to process the payment up to three times (3x) within the day from your registered bank account. To ensure the payment is successful, please confirm that your account has sufficient funds.

 

Since error code -81594 (type: VALIDATION_ERROR) has occurred, I recommend reviewing or updating your billing details to ensure that your billing address does not include any special characters or symbols, as these can cause errors. Additionally, check that all fields in the payment method screen are complete and that the address matches the one associated with your QuickBooks company file or Intuit account, including the postal code.

 

Also, please check with your bank for any notifications or ongoing maintenance that could be preventing payment processing.

 

If the issue persists after confirming your bank information and your bank’s status, I recommend contacting our live experts to review this more closely. They have the necessary tools to identify the cause of the error and provide you with real-time resolution.

 

To find the best time to reach out, here are our support hours:

 

  • Callback times: Monday to Friday, 8:00 AM to 6:00 PM.
  • Live Chat: Monday to Friday, 8:00 AM to 8:00 PM | Weekends, 8:00 AM to 6:00 PM.

 

Let us know if you need further assistance.

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