Hello, anonymous-dd3ddb.
Your mobile app’s overloaded stored files might have been causing the issue. To check, you clear the app’s data through the steps below:
- Select Menu at the top right corner.
- Choose Help &Feedback.
- Select Refresh Data and Refresh.
If this won’t work, you can uninstall and reinstall the app.
Please drop by again if you continue to experience the issue or you have other questions.