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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
mozzyuk2002
Level 1

I have been charged 3 times this month for my subscription

 
1 REPLY 1
LollyNino_C
QuickBooks Team

I have been charged 3 times this month for my subscription

We can review these charges in your account, @mozzyuk2002, to understand the details more clearly.

 

Consider utilizing the charge look-up charge tool to help you locate and check where these charges came from and why. Enter your billing information in the Look up your charge section.

 

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Alternatively, you can select the More actions dropdown to View Payment history.

 

However, if you haven't verified the amount, I recommend contacting our live support team. Our experts have all the tools to securely access your account information, facilitate a screen-sharing session if needed, and offer tailored support to address your specific concerns.

 

Here's how:

 

  1. Visit this link.
  2. Select QuickBooks Self-Employed.
  3. Click Continue, then follow the prompts to sign in and connect with an expert.

 

Refer to this article for our support hours: Get help with QuickBooks products and services.

 

You can also update your billing information to your QuickBooks Self-Employed subscription at any time.

 

If you have any further questions about the charges on your account, please leave a comment below. I'm here to help ensure everything is taken care of.

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