I have just faced a 29% monthly subscription increase which seems huge - and inexplicable. Is any one as upset as I am?

I understand your frustration, @richard-beaven-u.

Thanks for being part of the QuickBooks family. I want to ensure you're connected to the right support who can provide detailed information on your subscription fee increase.

Just like any small business, we have to constantly evaluate the cost to deliver a top-tier product each year to ensure you'll be able to easily manage your business and get your accounting done. As a result, Intuit’s QuickBooks Online (QBO) is rolling out new pricing.

To help give you a better idea about the price increase check out this article: QuickBooks Online price changes 2022.

It's possible that you're under the discounted price for the first 3 months of subscribing to QBO. Your current subscription rate is dependent upon its price and any discounts offered at the time of sign-up. If so, after 3 months it will charge you the original price.

Check out this article to learn more about how to manage your subscription management, review fees, and other related matters: Account management.

On the other note, you may also want to check for other QBO products that suites your business needs. Let me route you to our website which provides a list of plans and prices to help you better compare the products: QuickBooks Online Products Comparison.

If there's anything else that I can help you with, leave a comment below. I'll be glad to keep helping. Wishing you the best.

Hi,

  I've just seen my monthly costs for QBSE go up by 25%. As far as I can see nothing has changed apart from you buying MailChimp.

What a time to be alive!

NOT.

Please make your products 25% better before hiking up the prices.

I saw my subscriptions go from £237 to £302 between January 2023 and January 2024. Give the mediocre state of the software, the degrading customer service and the apparent lack of any substantial advancement in the software/product offering, the 35% hike can only be ascribed to profiteering.

Hi John, thanks for joining this thread. 

We understand increasing prices can be unwelcome news and we're sorry that you feel this isn't reflected in the value of the product. We're continually working on product updates and innovations and we've put together a guide explaining the most recent price changes. 

We hope this answers any questions that you may have, however, if you do have any concerns, please get back to us. 

Many of our clients are switching back to QB Desktop with non-subscription licenses + MTD Bridging app