Hi there, Waylisbramble.
Sometimes, issues like this arise due to problems with the data on your system. I'm here to help you fix it.
First, I recommend refreshing your browser. If the issue persists, try logging out and then logging back in to your computer. If you still can't open a second window in the accountant tools, consider using a private browsing window. This will help isolate the cache, which is often the cause of unusual behaviors.
Here are the shortcut keys:
- Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
- Google Chrome: Press Ctrl + Shift + N
- Safari: Press Command + Shift + N
If the problem continues, you can try using a supported browser that is available to you.
To know more about how to resolve browser issues, feel free to check out this article: Troubleshoot browser problems for QuickBooks Online and Intuit websites.
I'm always just a post away if you need help with managing your QuickBooks. Feel free to leave a reply below, and I'll be happy to assist you.
