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Hi there, @cgoodmanltd.
I appreciate you for outlining the steps you have taken when previewing and exporting your sales transactions in the QuickBooks Online (QBO) mobile app.
Since the issue persists after trying to fix it multiple times, we can contact our support to proceed with the next steps and gather more information about the issue. This way, they can assist you in securely sharing any important information needed to determine the root cause and provide a resolution:
- Go to this website: https://quickbooks.intuit.com/learn-support/en-uk/contact.
- Select QuickBooks Online for the product section.
- Choose an Edition from the dropdown.
- Type your concerns in the designated section, and click Continue to proceed.
- From the options, select either Chat with us to start a conversation or Receive a Callback to get a spot in line and call you back.
Please note their support hours to ensure you can reach them at your convenience. For more details, please refer to this article on contacting our support: Get help with QuickBooks products and services.
Aside from that, you can also preview your transactions using a mobile or web browser. Here's how:
- Login to your QuickBooks Online account.
- Create or open the invoice from the Sales menu.
- At the bottom of the page, click Print or Preview.
Furthermore, to get the latest update on your business's finances, we can access your company file and run financial reports. Refer to this article for complete guidelines: Run a report in QuickBooks Online.
If you need help managing QuickBooks transactions, please leave a comment in this thread, @cgoodmanltd. You can count on me to provide reliable and helpful assistance. Take care!
