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Thank you for bringing this up, Roger. I understand the challenges when QuickBooks isn’t functioning as expected, especially when you have important tasks to complete. Let’s go through some troubleshooting steps to help get things back on track.
To start, please know that all systems in the United Kingdom (UK) version of QuickBooks Online (QBO) are fully operational, and there is currently no maintenance activity underway.
However, since you mentioned that nothing is working for you, I recommend clearing your browser's cache. Doing so will allow you to access the program with a clean slate, as cached data can sometimes interfere with how QuickBooks loads and displays information. You can also switch to other supported browsers for better compatibility.
It’s also worth heading to the QuickBooks status page to confirm whether there’s an unexpected outage. While you’re there, hit SUBSCRIBE TO UPDATES to receive instant alerts regarding downtimes. We’ll notify you as soon as things are back up and running.
Please keep me updated on your progress. If you have further questions or continue to experience issues with QuickBooks, whether it’s related to banking, reconciling, or anything else, don’t hesitate to reach out. I’m committed to helping you get back on track and ensuring everything runs smoothly. Take care.
