Hi, Karina. A 2-day persistent error usually means it's not a temporary outage, it's more likely an account-specific issue or browser problem that we can troubleshoot
I assure you that there are no publicly reported outages for QuickBooks at this point in time. You can also check the Status Board for real-time updates.
If you could tell me what's the exact error and where it's happening, I can guide you through the right steps to resolve it.
In the meantime, let's perform some troubleshooting steps to identify if this is a browser-related issue. To start, please open a new incognito or private browsing window. This will help rule out any browser-related problems and ensure that the page loads correctly.
Here are the keyboard shortcuts to open a private/incognito window for your browser:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Alternatively, you can switch to a different compatible browser for a smoother experience.
Thank you for your understanding and patience. Please reply in this thread if you have any other questions or need further assistance. I'd be happy to assist.
