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Everything you need to know about banking in QuickBooks Online - Discover more
karl29
Level 1

Is there a resolve on the Channel Islands yet :'( Go online QB says when you purchase you can then change your region in settings,yes you can but not to Guernsey/Jersey

 
2 REPLIES 2
RhoiceW
QuickBooks Team

Is there a resolve on the Channel Islands yet :'( Go online QB says when you purchase you can then change your region in settings,yes you can but not to Guernsey/Jersey

Changing the region after you've set up QuickBooks Online (QBO) is not available, Karl. I'd like to provide you with some alternatives to ensure you have the correct region in QBO.

 

If you'd like, you can create a new account in QuickBooks and select the Guernsey/Jersey region. For the data that is in the wrong region, you can export it from your old account and import it into the new one.

 

To export your data, kindly follow these steps:

 

  1. Go to the Gear icon, then select Export Data.
  2. Under the Reports section, select all the necessary data you want to export.
  3. Once done, click Export to Excel.
  4. In the Export Data section, select Lists.
  5. Choose the lists you want to export, then select Export to Excel.

 

After exporting your data, you can proceed to import it into the new account to start fresh with your QBO setup.

 

You can also utilize a third-party app that can export all the data from your QBO account. Visit our QuickBooks marketplace to search for available apps.

 

Furthermore, you may consider canceling the old account to avoid double charges in the future.

 

Moreover, you can visit our article for more detailed steps in exporting your data in QBO.

 

Additionally, you can visit our article to learn essential steps and resources to help you efficiently get started and set up your account for optimal financial management.

 

If you have any further questions or need assistance as you navigate through these changes, please don't hesitate to reach out. I'm here to help you make the most of your QuickBooks experience. Take care!

Chrea
Level 4

Is there a resolve on the Channel Islands yet :'( Go online QB says when you purchase you can then change your region in settings,yes you can but not to Guernsey/Jersey

@karl29 

Another option, you can use an older QB Desktop version as a workaround.

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