To successfully subscribe to QuickBooks Self-Employed (QBSE), it is crucial that you hold the role of company administrator within your account, Alun_r. I'd like to offer some insight into how this works.
Beforehand, may I know what specific error code you've encountered? You can also share screenshots so we can have a clearer understanding of your end. Any additional information would be much appreciated.
In the meantime, log in as the company admin and subscribe to QBSE using an incognito browser window. This can help determine if the issue is related to your browser.
Here are the keyboard shortcuts for popular browsers:
- Google Chrome: Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
If it works, go back to your regular browser and clear its cache. Clearing the cache or cookies is the best way to start fresh and ensure optimal performance. Otherwise, using other supported browsers can be a good alternative too.
Furthermore, you can access a variety of helpful articles designed to get your business up and running smoothly: A beginner's guide to QuickBooks Self-Employed.
If you need further assistance or have any other concerns, please do not hesitate to get in touch. Our aim is to make your QBSE journey efficient and hassle-free.