cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Do you have a question about self-assessment or anything else? - Ask it here!
SamGd
Level 1

logging in

Joined yesterday, paid my sub, can't get in, log in page shows '400 Bad Request'. Left it overnight, in case of a server problem, still no access today. Logged in successfully to Intuit.com with same credentials, went to 'Manage my account' and followed the link to my product (Self-Employed). Same result - 400 Bad Request

 

Tried logging in in an incognito window for cache conflicts - Same result

 

Am logged in on my phone, but this is not the experience I was promised! Perhaps you have no free trial because customers wouldn't proceed to paying for the service if this is the norm.

2 REPLIES 2
Ashleigh1
QuickBooks Team

logging in

Hello SamGd, 

 

Welcome to the Community page, 

 

Can you please clear your cache and cookies to all time close the browser down, reload it and use this link to log into your account click on sign in> select the QB Self-Employed enter your log in details and it should log you into your account let us know how you get on. 

SamGd
Level 1

logging in

That worked, thank you

Need to get in touch?

Contact us