We don't want you to feel that way, hayesassociates.
When you submit a master admin claim, all updates or additional documents needed is sent to your email address.
Furthermore, our QuickBooks Desktop support we'll be able to check the status for you. I can see the urgency to get this done. I recommend reaching out to them and verify if there are other things they need to complete the process.
You can post here in the Community if you have other QuickBooks concerns.
