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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
brian226
Level 1

My billing information is not available so I cannot access my Quickbooks invoices. All I get is a "Something's not quite right" message. How can I get my invoices?

 
1 REPLY 1
jenop2
QuickBooks Team

My billing information is not available so I cannot access my Quickbooks invoices. All I get is a "Something's not quite right" message. How can I get my invoices?

It's best to speak directly with our live support agents about getting access to your payment history, brian226.

 

This is for us to take a closer look at the error and provide you with copies of the subscription invoices. Here's how to reach out to them:

 

  1. Go to this link: https://quickbooks.intuit.com/learn-support/help/en-uk/contact-us.
  2. Choose QuickBooks Self-Employed and provide a short description of your billing history concerns.
  3. Click Continue.
  4. Choose between Callback and Chat.

 

Don't hesitate to always visit the Community if you need anything else.

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