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vwhite65
Level 1

Please cancel my direct debit. [PII removed]

[PII removed] [email PII removed] Cancel my direct debit please .

1 REPLY 1
GlinetteC
Moderator

Please cancel my direct debit. [PII removed]

QuickBooks automatically deducts your subscription fees from your account, vwhite65.

 

Please be advised that once a direct debit has been processed through QuickBooks, it cannot be canceled. If you no longer intend to utilize your account or services, we recommend that you contact our Live Support team. They are available to assist you with the procedure for obtaining a refund, if applicable.

 

Here's how to contact them:

 

  1. Click the Help option in the upper-right corner.
  2. Go to the Search tab and enter the topic.
  3. Click Contact Us.
  4. Choose either Chat with us or Callback.

 

Make sure to check their support hours for immediate assistance.

 

You can also check this article that contains information about Intuit charges to your account: Understand Intuit charges on your credit card or bank statement.

 

Another important point is that you want to update your subscription payment method. Here's a link for a step-by-step guide: Manage billing, payment, and subscription info

 

If you have further details to add, don't hesitate to include them in your response. We're here to assist you with any other questions or concerns.

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