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Midas
Level 3

Problem in Managed users Standard user / Admin and Customise invoices

A Standard user can not have access to Customise invoices and this is a problem because the default invoice is set up for Sterling payments and has the associated bank details.

 

In addition to our Sterling sales we also have a large percentage of our sales are either in USD or Euro's so we have created invoice templates with a USD invoice with USD bank account details and a Euro invoice with Euro bank account details.

 

A Standard user can not select any of the Customise invoices only a person who has Admin rights can.

But an Admin person can also see payroll and I don't want the person doing the invocing to be able to see the payroll.

 

Please either allow a change to the permissions to allow someone to select from the Customised invoices.

 

It would also be good if a invoice template can be assigned to a customer so it is used every time other wise the default will always be the wrong one for us in 7 out of 10 cases.

 

 

 

 

1 REPLY 1
IamjuViel
QuickBooks Team

Problem in Managed users Standard user / Admin and Customise invoices

Hello, @Midas.

 

You can create a recurring unscheduled invoice transaction for the customer. Also, you can assign a specific customised invoice template on it.

 

Here's how:

  1. Go to the Gear Icon.
  2. Choose Recurring Transaction.
  3. Click the New button.
  4. From the Transaction Type drop-down, select Invoice, then click Ok.
  5. Enter the Template Name and pick Unschedule from the Type drop-down.
  6. Select the name of the customer and the invoice details.
  7. From the bottom section of the page, click the Customise link.
  8. Assigned the customise invoice template for the customer.
  9. Click the Save Template button. 9010.GIF

Once completed, any authorised standard user can use the template when creating an invoice. Here's how:

  1. Click the Gear Icon.
  2. Select Recurring Transactions.
  3. Locate the template you want to use.
  4. From the Action column, click Use.
  5. Review the invoice details.
    • You can also change or edit the products or services listed in the invoice. Just make sure to click the Trash Bin icon.
  6. Click Save and Close.

Get back to us here if you have other questions about managing your authorized users.

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