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parsfan
Level 1

Can i use the eBay connector with a sole trader subscription? When I try to get the app it says it's not supported with this subscription, but I can't find info online.

 
1 REPLY 1
CarlSJ
QuickBooks Team

Can i use the eBay connector with a sole trader subscription? When I try to get the app it says it's not supported with this subscription, but I can't find info online.

Connecting eBay to a QuickBooks Sole Trader subscription is unavailable, @parsfan. By exploring these aspects thoroughly, we can identify any potential challenges and provide you with the necessary insights and solutions to keep your business operations.

 

Please note that the eBay Connector is incompatible with QuickBooks Sole Trader accounts. Users on this plan have encountered limitations when attempting to integrate with eBay, as the integration features are primarily designed for QuickBooks Online plans. This is the reason you are receiving a message indicating that the app is unsupported.

 

Meanwhile, if you want to enter transactions from eBay, we can do so by manually importing them through a CSV file in QuickBooks Sole Trader. This process allows you to manually transfer your eBay data into QuickBooks without needing a direct integration.

 

Once the file is ready, kindly follow these steps to upload:

 

  1. Go to the Transactions tab and select Bank Transactions.
  2. Select the New Transaction dropdown, then select Upload bank statement.
  3. Select Drag and drop or select files and select the file you downloaded from your bank. Then, select Continue.

    Upload.png

  4. In the Account name ▼ dropdown, select the account into which you want to upload the transactions. Then, select Continue.
  5. Follow the onscreen steps to match the columns on the file with the correct fields in QuickBooks. Then select Continue.

 

For detailed information about manually uploading transactions using QuickBooks Sole Trader, please refer to this article: Manually import transactions into QuickBooks.

 

On the other hand, if integrating eBay is essential for your business, consider switching to a QuickBooks Online plan that supports the eBay Connector for a seamless integration experience.

 

QuickBooks Sole Trader automatically categorise your transactions. Yet, we need to ensure that your financial records are precise and reflective of your actual income and expenses, here’s a guide on how to retrieve the most recent bank transactions and choose the appropriate categories for them: Categorise bank transactions in QuickBooks Sole Trader.

 

While the manual process of importing data may demand significant time, the benefits to your financial management make it a worthwhile investment. If you have additional questions about importing or need help with the switching process to QBO, I'll be right here to help you through. Have a great day ahead.

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