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thiago_vboas
Level 1

Since I changed my security settings to 2-step verification I can't log in. After entering the code by phone, I'm directed to a loading page and don't get pass it

 
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Best answer November 23, 2021

Accepted Solutions
GeorgiaC
QuickBooks Team

Since I changed my security settings to 2-step verification I can't log in. After entering the code by phone, I'm directed to a loading page and don't get pass it

Hi thiago_vboas, please ensure that you're selecting the correct login option for your subscription type, this will either be QuickBooks Online (including Simple Start, Essentials, and Plus) or QuickBooks Self-Employed

 

Get back to us below if you're still unable to access after checking this - thanks! :)

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1 REPLY 1
GeorgiaC
QuickBooks Team

Since I changed my security settings to 2-step verification I can't log in. After entering the code by phone, I'm directed to a loading page and don't get pass it

Hi thiago_vboas, please ensure that you're selecting the correct login option for your subscription type, this will either be QuickBooks Online (including Simple Start, Essentials, and Plus) or QuickBooks Self-Employed

 

Get back to us below if you're still unable to access after checking this - thanks! :)

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