I am well aware that every penny counts, Pennine. I would feel the same way if the price of a specific product increases. Let's work together to resolve this and ensure to route you to the right support.
To be enlightened as to why you've encountered a price increase when paying the subscription, I suggest contacting our Customer Support team. That way, you can discuss the details over the phone about your experiences and resolve them in no time.
Here's how:
- Sign in to your QuickBooks Online company.
- Select (?) Help.
- Click the Search tab, then choose Contact Us at the bottom.
- Enter a keyword in the What can we help you with? box, then Continue.
- Choose Callback under How would you like to connect with us? option.
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For detailed information, check out this article: Get help with QuickBooks products and services.
Additionally, you might find this helpful and learn how to manage your QuickBooks subscription: Manage billing, payment, and subscription info in QuickBooks.
If you have further questions about managing your subscriptions I'm always here to assist. Have a great day ahead of you!