cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Unlock the full power of QuickBooks with our Training Classes - Discover more
Pennine_Jim
Level 3

Subscription increase without notification?

Morning,

Intuit subscription payment taken from my bank account yesterday.

Price has gone up almost 20%.... again!

No notification that there was going to be an increase, there never is, which i am sure is not legal.

Anyone else experience this issue? How to get to the bottom of it?

Thanks

1 REPLY 1
MAnneJ
QuickBooks Team

Subscription increase without notification?

I am well aware that every penny counts, Pennine. I would feel the same way if the price of a specific product increases. Let's work together to resolve this and ensure to route you to the right support.

 

To be enlightened as to why you've encountered a price increase when paying the subscription, I suggest contacting our Customer Support team. That way, you can discuss the details over the phone about your experiences and resolve them in no time.

 

Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Select (?) Help.
  3. Click the Search tab, then choose Contact Us at the bottom.
  4. Enter a keyword in the What can we help you with? box, then Continue.
  5. Choose Callback under How would you like to connect with us? option.

 

 

For detailed information, check out this article: Get help with QuickBooks products and services.

 

Additionally, you might find this helpful and learn how to manage your QuickBooks subscription: Manage billing, payment, and subscription info in QuickBooks.

 

If you have further questions about managing your subscriptions I'm always here to assist. Have a great day ahead of you!

Need to get in touch?

Contact us