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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
userjuliathedresslou
Level 1

Why has my quickbooks subscription charge suddenly increased

 
1 REPLY 1
IamjuViel
QuickBooks Team

Why has my quickbooks subscription charge suddenly increased

Hello there, @userjuliathedresslou.

 

Let me share some information about the reason why your monthly subscription increased.

 

You may have availed of the discounted monthly subscription or subscribed to payroll. You can view subscription rates and charges within your account. Here's how:

  1. Go to the Gear icon.
  2. Select Account and Settings.
  3. Click Billing Subscription.
  4. Choose View Payment History.

 Also, you can visit our website to be updated about the latest subscription pricing: QuickBooks Online Plans and Pricing.

 

On the other hand, we recently implemented a price increase which was due last April 2020 however it was put on hold for a few months. We understand that price is an important factor for your business. However, just like any other business, we constantly evaluate what it costs to deliver a top-tier product and to provide our customers with the best customer experience by investing in technologies and resources. 

 

You can read through this article for more detailed information: QuickBooks Delayed Price Changes November 2020.

 

Keep me posted in the comments if you have any other questions. I'll be here to lend a hand.​​​​​​​

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