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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
pawennaubach1
Level 1

Why hasn’t my bank transactions updated as my bank is still connected

 
1 REPLY 1
GenmarieM
QuickBooks Team

Why hasn’t my bank transactions updated as my bank is still connected

Let me help you update your bank transactions in QuickBooks Online Solopreneur, pawennaubach1.

 

Let's start by manually updating your bank to retrieve the latest transactions from your account. Here's how:

 

  1. From the left menu, choose Transactions.
  2. Click Bank transactions.
  3. Hit the Refresh button to start the manual update.

 

If the issue persists, check your bank's end to verify if there are updates, ongoing maintenance, or notifications.

 

  1. Check your account for messages, notifications, or alerts.
  2. Look for any display issues as you navigate the website. These can block QuickBooks from downloading new transactions.
  3. Check your bank’s website for any announcements about new security requirements.

 

You can also check out this article for the common fixes about bank connection errors in QuickBooks Online Solopreneur: Fix bank connection errors in QuickBooks.

 

Feel free to post here in the Community if you have other questions or concerns.

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