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Hello Info-hampshirere, Thanks for posting on the Community page,
Can you try fully uninstalling the app and then reinstalling it and see if that resolves your issues you're having with it.
Thank you
Tried that and also signed out but it made no difference
All works fine when logged in on my desktop
Thanks for trying that are these the steps you went through to refresh the app on this article?
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.