Hello. I´m having troubles uploading bank statements because it gives me different values when i file.
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Hi.
I have done it, fortunately. It was a settings´s problem. I had to change those settings and than it worked.
Thank you very much for your help and time. I´m sorry for spending it.
Thank you again,
Pedro
Hi Pedro
You are welcome. I am glad it is resolved any further questions let us know
Kind regards
Emma
Hi Pedro10,
Thank you for contacting the Community.
Sorry, I'm unsure what you mean. Could you maybe send me some screenshots of the issue you are having?
Thanks, Carly.
Hi. Thank you for answer me.
Yes i will send you screenshots.
Tanks Pedro
Thank you, that will be very helpful.
After that, this is what appears. I sent you another screenshot.
Thanks,Pedro
Hello Pedro,
That is quite weird how they are showing different amounts. Could you please include a screenshot of the spreadsheet data you are uploading in excel as well as the section where you map each column for QuickBooks Online.
Thank you,
Hello,
Yes i am sending you a screenshot.
By the way, continues without giving.
Thank you
Hi
I have had a look at the screenshot and it looks like the columns need separating. Can you make sure each column has a separate header (date,description amount) and make sure the amount is in a separate column as in the screenshot the entry is one long line and that there are no commas or hyphens as it does not like symbols
Then exclude the wrong amounts already uploaded to Quickbooks and upload the file again
Let us know if you have any more questions
Kind regards
Emma
Hi.
I have done it, fortunately. It was a settings´s problem. I had to change those settings and than it worked.
Thank you very much for your help and time. I´m sorry for spending it.
Thank you again,
Pedro
Hi Pedro
You are welcome. I am glad it is resolved any further questions let us know
Kind regards
Emma