You'll need to manually unreconcile each transaction to undo a bank reconciliation in QuickBooks Online (QBO), Leets.
To proceed, follow the steps below:
- Go to Transactions and select Chart of accounts.

- Locate the credit card account, and then click on Account history.
- Review the Reconciliation Status column. If the transaction was reconciled, you'll see the letter “R”.
- Select the transaction and keep clicking the checkbox with the "R" until it's blank.

- Click Save, then Yes to confirm.
- Repeat steps 4 and 5 to unreconcile the other transactions.
Alternatively, you can reach out to an accountant with access to QuickBooks Online Accountant (QBOA), as they can undo an entire reconciliation at once. This makes the process faster and reduces the risk of errors.
Also, it's highly recommended to work with them when handling reconciliations to ensure your financial records remain accurate.
Once done reversing the reconciliation, you can add the missing entry and then proceed to reconcile the account again.
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