I appreciate your effort in sharing those details and isolating this issue, Drewppy.
Given the intricate nature and the unusual behavior of the issue you described, I recommend contacting our support team so they can look into it further and create a ticket, if necessary.
To reach them:
- Log in to your QuickBooks Online company.
- Click on Help (?).
- Select the Search tab, then Contact Us.
- Enter a description of your concern, then hit Continue.
- Choose a way to connect:
- Start a chat with a support.
- Get a callback from the next available support.
I've also added this article as a future reference once you successfully upload all your bank transactions to QuickBooks Online: Categorise and match bank transactions in QuickBooks Online.
Thank you so much for your patience. Please don't hesitate to leave a comment below or post again in the Community for any follow-up questions or other banking concerns. We're always here to help. Have a great day!
