Showing results for 
Search instead for 
Did you mean: 
Visit this post for a list of recent banking issues in QuickBooks Online.
Level 1

Does anyone use a monzo bank?

QuickBooks Team

Does anyone use a monzo bank?

I'm here to help and ensure that your questions are addressed accordingly, @mpa-property-mai.


May I know more about your concern about Monzo bank? Any information that will elaborate on the problem will help sort things out.


Also, it would be best if you can send me a screenshot as well.


I hope you can respond to me on this thread so we can work on your concern together. Please know I'm ready to assist further. Have a good one.

Level 1

Does anyone use a monzo bank?

Hi there.  I have a client that uses Monzo and I personally find the bank feed very troublesome.  In  fact mid October 2022 it has created duplicate payments via the bank for a large number of transactions which I am now having to spend an age unravelling. @Maybelle_S have there been any recorded recent issues of this  nature with the  Monzo bank feeds

QuickBooks Team

Does anyone use a monzo bank?

I understand you want to prevent duplicate payments from your Monzo bank feeds, @sez1. I'll share some insights with you and see if there have been any known problems reported.


There hasn't been any current research or investigation on the bank feed issue. It's likely that the issue is with your financial institution. In the meantime, I suggest removing the duplicate transactions by Excluding them.  This will keep the account in order. Here's how:


  1. Select Bookkeeping, Click on Transactions, then choose Banking.
  2. Go to the For Review tab.
  3. Hit the checkbox of the transactions to eliminate.
  4. Once done, click on Exclude.


If the issue continues, it'd be best to get in touch with your bank. This way, they can look into the issue further and provide you finest answer.


Once everything is back to normal, see this module about resolving any differences between QuickBooks and the bank balance: Reconcile an account in QuickBooks Online.


Fill me in so I can respond as soon as possible. I'm always ready to assist further with banking or QuickBooks specifically. Stay safe!


Need to get in touch?

Contact us