Hello there, enquiries29.
We have recorded an open investigation about the Paypal account that's not syncing and pulling any transactions within your QuickBooks Online account. Our engineers are looking into this to identify what's causing this behavior. For now, I'd recommend contacting our support team to add your company details as one of the affected users. Here's how:
- Go to Help at the upper-right corner.
- Enter a short description of your concern.
- Click Talk to a human. Then, I still need a human.
- You can then get a callback or send a message to start a conversation with our specialist.
To keep your transactions organize soon, you can use the articles below for additional reference:
Let me if there's anything else I can help with. I'll be available to assist you at any time. Stay safe always.