I appreciate you reporting this to us, Leah.
To assist you better, could you confirm which banks are connected to your QuickBooks account? Providing more details will help us identify the right solution.
Also, please note that QuickBooks depends on the information provided by your bank. I suggest checking your bank’s website for any maintenance or issues, as this could affect the transaction download.
In the meantime, let's manually refresh your bank to get the latest data.
Here’s how:
- Click the Gear icon.
- Select Manage account.
- Press the Refresh All button a few times to update your bank feed.
Alternatively, you can upload your transactions manually using a CSV file.
Stay in touch if you have follow-up questions about managing your transactions in QuickBooks. We'll be here to answer for you.