Hey there, Archie. Thanks for joining QuickBooks Online (QBO), and welcome to the Community space!
I recommend reaching out to West Ham United FC as we don't have the tools and resources to provide information about getting the shirt.
You can also visit this link to access step-by-step videos for learning your way around QBO: https://quickbooks.intuit.com/learn-support/en-us/quickbooks-online/help-tutorial/get-started/.
Feel free to add a reply to this thread if you need any assistance with QBO. We're here to help whenever you need us. Have an awesome day!