Hello there, Taxbreak. Thanks for bringing this to our attention. To assist us in identifying the issue with Unity Trust Bank's integration with QuickBooks Online, could you please clarify whether this is a new connection or an existing one that has become disconnected? Have you encountered an error message when trying to connect? Any additional information you can provide can help us resolve your concern effectively.
Additionally, Bank connection issues with QuickBooks can sometimes occur due to system maintenance or updates on your bank's end. I suggest signing in to your online banking app or contacting their customer support team to confirm if there is an ongoing one.
In the meantime, you can manually upload your transactions as a temporary way to track your statements. Keep in mind that imported transactions can cause duplicates if QuickBooks automatically downloads them later. If duplicates appear, you can exclude them.
I'll include this article for you to reference if you have encountered specific banking errors: Fix bank connection errors in QuickBooks.
Feel free to comment below if you have follow-up questions about managing bank connections.
