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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
juliet14
Level 1

Is anyone else struggling to link transactions from Starling Bank to QB? I have been unable to record payments for more than three weeks.

 
1 REPLY 1
Jane_M
QuickBooks Team

Is anyone else struggling to link transactions from Starling Bank to QB? I have been unable to record payments for more than three weeks.

Did you encounter an error message when connecting your Starling Bank account to QuickBooks Sole Trader (QBST)? If so, please share the exact message so we can identify the cause and provide the right solution.

 

I suggest check the bank's website for maintenance updates or URL changes that could affect the connection. If there’s no issue, please contact our Live Support Team. They have specialized tools to investigate further and help you fix the connection.

 

In the meantime, you can manually upload transactions to keep your records up to date. However, please note that this may result in duplicates once the bank connection is restored. Be sure to review and exclude any repeated entries to ensure your totals remain accurate.

 

Please feel encouraged to use the Reply button if you need anything else.

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