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chris353
Level 1

Stuttering quickbooks on my iPhone I asked last week and got a reply done what was said and still no difference any more help only doing it on iPhone like really bad

This only happens on my iPhone and it’s only started happening a few week ago All help appreciated I’ve uninstalled the app and reinstalled it still doing the same thing Typing is really delayed Running on iPhone X 256gb 100gb used so plenty of space
5 REPLIES 5
John C
QuickBooks Team

Stuttering quickbooks on my iPhone I asked last week and got a reply done what was said and still no difference any more help only doing it on iPhone like really bad

Hi chris353 What IOS version are you using?

chris353
Level 1

Stuttering quickbooks on my iPhone I asked last week and got a reply done what was said and still no difference any more help only doing it on iPhone like really bad

iOS 15.1 there has been an update just come up but this was happening a couple of weeks ago 

Ashleigh1
QuickBooks Team

Stuttering quickbooks on my iPhone I asked last week and got a reply done what was said and still no difference any more help only doing it on iPhone like really bad

Hi Chris353, thanks for letting us know, so we have had no other reports of this happening. If you have already tried troubleshooting including uninstalling and reinstalling the app, can you please see if the background app refresh is on for that app please. 

chris353
Level 1

Stuttering quickbooks on my iPhone I asked last week and got a reply done what was said and still no difference any more help only doing it on iPhone like really bad

Hi yes it’s on 

Ashleigh1
QuickBooks Team

Stuttering quickbooks on my iPhone I asked last week and got a reply done what was said and still no difference any more help only doing it on iPhone like really bad

Hi Chris353, do you have another device you can try on and see if the same thing happens on there as what your experiencing on this device. 

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