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Visit this post for a list of recent banking issues in QuickBooks Online.
clairefielding10
Level 1

Transactions not showing

Nothing been updated
1 REPLY 1
Heide DC
QuickBooks Team

Transactions not showing

Thank you for bringing this to our attention, clairefielding10. Sometimes, issues with transactions not showing up can be due to system maintenance on the bank’s end.

 

If you're referring to transactions that aren't showing on the bank feeds in QuickBooks, you can go to the Transactions page and click the Refresh button to update the missing transactions from your bank account in QuickBooks.

 

 

If the issue persists, it's best to visit your bank’s website to check for any announcements regarding ongoing issues impacting its functionality. To verify this, sign in to both of your banks' websites and check for possible bank maintenance or any of the following:

 

  1. Check your account for messages, notifications, or alerts.
  2. Look for any display issues as you navigate the website. These can block QuickBooks from downloading new transactions.
  3. Check your bank’s website for any announcements about new security requirements.

 

In the meantime, if you need to see the transactions immediately, you can manually upload them into QuickBooks Online using a CSV file:

 

  1. You can go to Gear icon settings.
  2. In the Tools section, select Import data.
  3. From the Select record type, click the dropdown arrow to choose a transaction type and click the Import button to proceed.
  4. To upload an Excel or CSV file, select Drag and drop or select files to upload the file from your computer. Choose the file, and then select Open.
  5. Click Next.
  6. Follow the on-screen instructions to map the columns.

 

 

If your concern is about transactions not showing in the Reports section, ensure to check the date Report period to display the transactions within the specific timeframe you are looking for.

 

Additionally, you can learn how to run and personalize the report to display the information relevant to your business and export it to Excel directly from QuickBooks.

 

If you meant something else or have further questions regarding bank transactions, feel free to reply to this thread. I'm more than happy to assist further.

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