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Everything you need to know about connecting your bank and credit cards in QuickBooks Online
redkitegunproducts
Level 1

Trying to access "consent" for my bank. It says "something has gone wrong, please try later" All day so far

 
1 REPLY 1
Aldren18
QuickBooks Team

Trying to access "consent" for my bank. It says "something has gone wrong, please try later" All day so far

Allow me to ensure your bank connection so you can get back to managing your finances smoothly, Redkite.

 

Sometimes, outdated or corrupted files stored in your browser can cause issues with accessing bank consent in QuickBooks Self-Employed. To resolve this, I recommend clearing your browser’s cache and cookies, which removes stored data that may be interfering with the connection.

 

Additionally, please verify that you are using a supported and up-to-date browser, as this can significantly enhance both performance and security while using the software.

 

If the issue persists, I suggest contacting our Live Support team to investigate your case and provide a prompt resolution.

 

It’s also a good idea to check your bank's website or contact their support to confirm there are no ongoing system maintenance or connectivity issues on their end that could be affecting the connection.

 

Please feel free to update me on your progress or ask any questions as you go along. We're always here to support you.

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