Hi there,
The cache piled up on your browser affects the program's display. To isolate this, use a private browser to access your QuickBooks account. It doesn't retain local files to help rule out the possibility of a webpage issue.
Here are the keyboard shortcuts:
- For Firefox, press Ctrl + Shift + P
- For Chrome, press Ctrl + Shift + N
- For Safari, hold down Command + Shift + N
After that, let's go to the Sales button and select Invoices. You'll be able to see the status of sent invoices from there. The customers you've set up are also visible under the Customers tab.
If this works, you’ll need to clear the browser's cache so you can start with a clean slate. You can also use other supported browsers as alternatives.
Always feel free to leave your comments below if you have other questions. It'll be my pleasure to help you.
