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Everything you need to know about banking in QuickBooks Online - Discover more
umbykeep64
Level 1

Can i have 2 seperate email addresses for 1 customer

 
1 REPLY 1
LollyNino_C
QuickBooks Team

Can i have 2 seperate email addresses for 1 customer

Hey there, @umbykeep64. I appreciate you for visiting us here in our Community forum. Our priority is to provide appropriate assistance to your concern.

 

Certainly! Having two separate email addresses for one customer is possible. This can prove beneficial when sending invoices, statements, or other communications to different individuals within the same company or organization. Sending sales forms, reports, purchase orders, and even remittance advice via email is straightforward. You can send an email to multiple addresses by separating them with a comma and spaces. Alternatively, you can utilize the Cc (Carbon copy) or Bcc (Blind carbon copy) fields.

 

If you want to send it to a single email address, you'll just have to directly delete it when creating the form. To send a sales form to multiple email recipients:

 

  1. Go to Bookkeeping, select Transactions, then select All Sales.
  2. Checkmark the box for the sales form you want to send.
  3. In the Action column, choose Send from the ▼ dropdown menu. The Send email window will open.
  4. In the To field, enter the email addresses separated by a comma and space.
  5. Enter the email addresses in either the Cc or Bcc field.
  6. Select Send.

 

I'll also add these resources that will guide you in emailing/printing multiple email addresses and print sales transactions in QuickBooks:

 

 

We always want to hear your suggestions as we continue developing the product as best for your business. Feel free to comment below if you have other concerns with QuickBooks. Take care always.

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