cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Get your Payroll questions answered by a QuickBooks Product Manager here - intuit.me/31Nl3My
ShopAdmin
Level 4

How do I do batch reordering for my stock items on QBO. Every-time I select a number of items and select re-order a PO is generated for just a single item

 
Solved
Best answer May 19, 2020

Accepted Solutions
Rea_M
QuickBooks Team

How do I do batch reordering for my stock items on QBO. Every-time I select a number of items and select re-order a PO is generated for just a single item

Hello there, @ShopAdmin.

 

I'm here to ensure you're able to reorder your stocks by batch in QuickBooks Online (QBO). This way, you can keep your items updated and monitor your PO transactions.

 

When you reorder stocks in QBO, the PO that's generated should list all the items you selected. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses. You can delete the PO, then let's re-create it by logging into your QuickBooks Online (QBO) account using a private browser to isolate the issue.

 

Here's how:

  • Press Ctrl Shift (Google Chrome)
  • Ctrl Shift (Firefox or Internet Explorer)
  • Control Option (Safari)

 

Once signed in, go to the Sales menu, select Products and Services, then re-order your stocks. After that, open the PO to verify the list of items. If it works, return to your default browser and clear its cache and cookies to refresh the system.

 

I've attached a screenshot below that shows the PO with the complete list of items after selecting the Reorder option in the Products and Services page.

1.PNG 2.PNG

 

On the other hand, if the issue persists I'd recommend using other supported browsers to order your stocks by batch.

 

Moreover, you can pull up the Open Purchase Detail report after creating the PO to view how many items are still on order and how many you’ve received so far.

 

Furthermore, you can either create a bill from the PO or create a cheque or an expense transaction to track what you receive from a supplier. For the detailed steps, kindly refer to these articles below:

 

Please let me know if you have other concerns. I'm just around to help.

View solution in original post

3 REPLIES 3
Rea_M
QuickBooks Team

How do I do batch reordering for my stock items on QBO. Every-time I select a number of items and select re-order a PO is generated for just a single item

Hello there, @ShopAdmin.

 

I'm here to ensure you're able to reorder your stocks by batch in QuickBooks Online (QBO). This way, you can keep your items updated and monitor your PO transactions.

 

When you reorder stocks in QBO, the PO that's generated should list all the items you selected. There are times that the browser is full of frequently accessed pages, thus causing some unusual responses. You can delete the PO, then let's re-create it by logging into your QuickBooks Online (QBO) account using a private browser to isolate the issue.

 

Here's how:

  • Press Ctrl Shift (Google Chrome)
  • Ctrl Shift (Firefox or Internet Explorer)
  • Control Option (Safari)

 

Once signed in, go to the Sales menu, select Products and Services, then re-order your stocks. After that, open the PO to verify the list of items. If it works, return to your default browser and clear its cache and cookies to refresh the system.

 

I've attached a screenshot below that shows the PO with the complete list of items after selecting the Reorder option in the Products and Services page.

1.PNG 2.PNG

 

On the other hand, if the issue persists I'd recommend using other supported browsers to order your stocks by batch.

 

Moreover, you can pull up the Open Purchase Detail report after creating the PO to view how many items are still on order and how many you’ve received so far.

 

Furthermore, you can either create a bill from the PO or create a cheque or an expense transaction to track what you receive from a supplier. For the detailed steps, kindly refer to these articles below:

 

Please let me know if you have other concerns. I'm just around to help.

View solution in original post

ShopAdmin
Level 4

How do I do batch reordering for my stock items on QBO. Every-time I select a number of items and select re-order a PO is generated for just a single item

Thank you - that worked perfectly - must be the cacheing

Angelyn_T
QuickBooks Team

How do I do batch reordering for my stock items on QBO. Every-time I select a number of items and select re-order a PO is generated for just a single item

Hello, @ShopAdmin.

 

Happy to know that my steps provided by my colleague Rea_M works perfectly on your end. Just in case you need tips and related links while working with QuickBooks in the future, feel free to read our help articles.

 

As always, feel free to leave a comment below if you have any other questions. I'm a post away to help. Have a good day!