Hello, Daniel gallucci.
I'd like to direct you to the right support for this situation.
Since you've perform the required troubleshooting steps and still not able to open the account, the best thing to do here is contact our Customer Care Team. They can further investigate what's causing this issue and help you resolve it.
Please take note that our support hours starts from M-F 6 AM to 6 PM and Saturday 6 AM to 3 PM PT.
Here's how:
- Click the Assistant link located in the upper right-hand corner.
- Enter Talk to a human and then I still need a human to see the Message an agent (Live chat), Call an agent, or Get a callback option.
You can also get our direct phone number on this article: Contact QuickBooks Self-Employed Support
If you have any additional questions or need help with other task in QuickBooks, please know that the Community has your back. Have a good day ahead!
