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Greetings everyone,
I am relatively new to QuickBooks and seeking assistance with certain functionalities that I have been unable to locate within the platform (or perhaps they exist, hence my inquiry here).
Firstly, I am interested in the capability to send out Order Confirmation Emails and Delivery Note Emails (with pdf) directly from the QuickBooks platform, in addition to the standard Invoice. Currently, I find myself having to download these documents manually and send them via email. If such features are not inherently available within QuickBooks, I would greatly appreciate any recommendations for third-party solutions.
Secondly, I am in need of a feature where the Admin can designate orders as "Branded" so that my team members can exclusively view these branded orders within their respective dashboards. They should then be able to process these orders directly from their dashboard. Additionally, I would like visibility in my admin dashboard indicating that the order has been processed by a team member. This segregation of orders would facilitate more efficient processing.
Finally, I have concern regarding managing inventory discrepancies when generating invoices. Suppose I have invoiced 10 products, but only 9 are in stock, with 1 on backorder. Presently, the process involves creating a new invoice which is quite tedious to create a new invoice for this situation. Is there a method to indicate that 9 products have been shipped while the remaining product, which is on backorder, can be separately shown to the customer without the need to generate a new invoice?
Additionally, I am open to exploring and potentially investing in third-party solutions to address these requirements. If you have any recommendations or suggestions for such solutions, I would greatly appreciate your insights.
Third-party inventory management apps are an expensive solution. You can start exploring from this one. If the features don't meet your needs, you'll want to look for a higher priced option. I can recommend one later.
I appreciate you for taking the time to share your concerns here in the Community.
I'm here to route you in the right direction to look for apps to help make your workflow more efficient.
Several apps integrate with QuickBooks Online that can enhance your performance and meet your business's specific needs. While I can't recommend a specific one, you can check out the compatible third-party applications in the QuickBooks app store or through your QuickBooks Online account.
Here's how:
Moreover, if you're using QuickBooks Online Advanced, you can set up workflows to send reminders to your customers or team. They can help you automate certain processes and send reminders to your team to take action on a task, like approving invoices. You can check out this article on how to set them up: Use workflows in QuickBooks Online Advanced to send reminders.
Furthermore, you can update your inventory levels without generating a new invoice by simply adjusting the stock quantity. However, it's important to note that the option to display inventory status to your customers is currently not available. You can consider using third-party apps that can address this need.
For future reference, here's a guide on generating reports to get a comprehensive overview of how your business is doing: Run reports in QuickBooks Online.
Feel free to ask if you need more guidance on enhancing your workflow efficiency in QuickBooks. I'm here to assist you.
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