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waste.site.t21
Level 1

Poss software issue. Using QBO. When I select Sales, Then Customer and I can normally type 3 letters, I am unable to select from the list. Anyone else have this prob?

 
Solved
Best answer April 28, 2022

Accepted Solutions
Ashleigh1
QuickBooks Team

Poss software issue. Using QBO. When I select Sales, Then Customer and I can normally type 3 letters, I am unable to select from the list. Anyone else have this prob?

Hello Waste.site.t21, 

 

Welcome to the Community page, 

 

Could you please try clearing your cache and cookies to all time, close the browser down, reload it and then try again and see if that resolves it for you. Please get back to us if you are still having any problems. 

View solution in original post

1 REPLY 1
Ashleigh1
QuickBooks Team

Poss software issue. Using QBO. When I select Sales, Then Customer and I can normally type 3 letters, I am unable to select from the list. Anyone else have this prob?

Hello Waste.site.t21, 

 

Welcome to the Community page, 

 

Could you please try clearing your cache and cookies to all time, close the browser down, reload it and then try again and see if that resolves it for you. Please get back to us if you are still having any problems. 

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