Recording a Refund against a Project

Hi Resonate, thanks for your post :)

It's only possible to post an overpayment against a debtors or creditors account, you can do this within the project by selecting add new transaction - for clients, select receive payment > choose the project on the customer drop-down (if there are no open invoices, you'll see the message 'we'll save this payment as credit to your customer since you don’t have any open invoices.'), for suppliers, select expense and enter the creditors (or accounts payable) account under 'category' on the category details field. 

Thanks for the quick reply.  Can this be passed to the team as an area to develop?  There wouldn't need to be a huge amount of functionality change to be able to assign the credit against the client and project instead of just the client - I bet I'm not the only person who needs this!

For sure - I can see the need for this and I'll submit some feedback with our team. Thanks for your suggestions!

Has this been rectified?  I too need this functionality.

Applying a refund to a project can be convenient, @CCLaccs. You'll want to share your thoughts with our product developers by sending feedback through your account. 

Since recording a refund against a project is still unavailable, you may submit a request for this functionality so it'll be considered for future updates. Follow the steps below:

1. Go to the Gear icon.
2. Choose Feedback.
3. Enter your product suggestion, then click Next.

Visit our QuickBooks Online Feature Requests website to track the status of your submissions.

Here's an article about projects: Create and manage projects in QuickBooks Online and Accountant.

I'm adding some references to help you record repayments for your client or supplier:

• Record a customer refund in QuickBooks Online
• Enter supplier credits and refunds in QuickBooks Online

Please let us know if you have additional questions about refund transactions or managing projects. I'm always here to lend a hand. Stay safe and well.