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hello-theprintsm
Level 1

When I make a purchase order, I want to be able to deliver items to other suppliers - there is ONLY one option: select a customer address - how can I add suppliers?

I know I can free type the supplier address but it makes a slow process even slower - I need to select suppliers - in fact, I dont really need clients on this P/O element at all. Can you help?
4 REPLIES 4
GebelAlainaM
QuickBooks Team

When I make a purchase order, I want to be able to deliver items to other suppliers - there is ONLY one option: select a customer address - how can I add suppliers?

Hello there, @hello-theprintsm. I'll provide some information regarding your purchase order.
 

In QuickBooks Online, purchase order formats are set and you can't customise them. In every purchase order, there's only one supplier address allowed.
 

If you want to deliver items to other suppliers, you'll need to create multiple purchase orders for them. 
 

You can check this article for more detailed information in creating purchase orders.
 

When you want to run a purchase report in the future you can check this article.

Don't hesitate to come back if you need further assistance. The Community will be happy to guide you. Have a wonderful day!

hello-theprintsm
Level 1

When I make a purchase order, I want to be able to deliver items to other suppliers - there is ONLY one option: select a customer address - how can I add suppliers?

Hi. Thanks for your reply but, you misunderstand. 


I don’t need to make more than one purchase order. I just need to be able to select a supplier to send/deliver the goods to, not a customer. 

In my business, there are a lot of processes so I buy certain material (like paper for example) and need to send this to a printer or finisher ( both suppliers).  I don’t want to send to customers. 

it must be easy enough to set up a field to enable a supplier to be selected as a deliveree rather than a customer??

 

surely this can’t be that difficult?

 

thank you 

 

 

ChristieAnn
QuickBooks Team

When I make a purchase order, I want to be able to deliver items to other suppliers - there is ONLY one option: select a customer address - how can I add suppliers?

Hi there, hello-theprintsm.

 

I appreciate you for coming back to the thread to add some clarification about the option to select supplier address in the Purchase Order section.

 

When creating a purchase order, the field for ship to drop-down is only intended for customers only. This is the default option if you are shipping the products directly to a customer and unable to customize this as the supplier's address. 

 

However, you'll have the option to create/add a custom field to manually enter the supplier's address. Please know that this is only available in the QuickBooks Online Plus version. Otherwise, you'll have to manually enter the supplier address in the Shipping address and make sure that the ship to is empty.

 

Here's how to add a custom field:

 

  1. Go to the Gear ⚙ and select Custom fields.
  2. Choose Add field.
  3. Enter the name of the field and select Purchase Order.
  4. Note: A field can be added to both All Sales forms and Purchase Order, or only one or the other.
  5. If you want the custom field to appear on printed and delivered forms, enable Print on form. Oppositely, it will only be visible in QuickBooks.
  6. Click Save.

 

 

 

 

For additional information, you can click on this article: How to add custom fields to sales forms and purchase orders.

 

You may refer to this article to view details on how you can run different purchase order reports to see all the status of the entry: How to run purchase order reports.

 

I'm always here to help if you have other future questions related to your purchase order in QuickBooks Online. You can also leave a reply if you have follow-up concerns about the reporting feature.

hello-theprintsm
Level 1

When I make a purchase order, I want to be able to deliver items to other suppliers - there is ONLY one option: select a customer address - how can I add suppliers?

Hi @ChristieAnn

Thanks for your reply. I know how to add custom fields but sadly, this really doesn't answer the problem.

If I could assign a drop down menu for suppliers, like there is for customers, that would be great. Surely this isn't hard to be set up? It's so frustrating that I have to free type in details that are already within my QB database. Can you suggest this to your developers? Meantime, I'll keep using Excel as I can do this easily here using VLook ups, without the repetition. I am also going to look closer at other accounts apps like QBs. If anyone does have a solution here in QBs, I'd love to know as I'd much prefer to keep everything in one place and avoid additional work!

Many thanks

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