Hi there, mrbituk.
Welcome to the QuickBooks Community. Please know that we fix and address an issue as soon as possible to deliver customer satisfaction at all times. With this, may I ask for further details by sharing a specific screenshot of which part of the QuickBooks app the customer keeps appearing? When you create a sales entry, or when you go to the Customers tab? I appreciate you for providing additional information so that I can provide an accurate resolution.
For now, you may refer to this article to see a table list that contains different features that are supported on mobile devices: Compare mobile app features.
Please don't hesitate to click the Reply button below and share extra details about your concern. I'm always here to help you, mrbituk. Have a great day!
