Entering your prior payroll data is our priority and I'm right here to help ensure you're able to add it to your QuickBooks Online Advanced, Kirsten 1.
You can import the payroll data by batch using either an XLSX or CSV template. You'll have to start by exporting the XLSX or CSV template file first, adding data to it, and then importing it into QuickBooks.
To export the template:
- Select Export Employees, then from the Data type drop-down, choose an Empty Template.
- Choose whether you want to work with an XLSX or CSV Template.
This file contains the column headers for the import. You simply need to add a row for each employee that you wish to import.
Once you have finished editing the XLSX or CSV file, upload the file. Here's how:
- Go to Import Employees, then Select File.
- After selecting your file, click Confirm Upload and the import will begin.
If you need more details about the process above, you can check out this article: Employee import via Excel/CSV in QuickBooks Online Advanced Payroll.
If you need assistance with this, I suggest getting back in touch with our QuickBooks Payroll Live Team. I know you've already contacted them. However, they can check if employees’ information, pay slips, and reports were successfully migrated. If not, you won't be able to add prior payroll data.
Also, the QuickBooks Online Advanced Payroll hub includes links to common payroll-related activities. It also contains a video tutorial to help you complete each task.
Feel free to visit the Community again if you need further assistance while working in QuickBooks. Simply click the Reply button and post your comments. I'm always around to answer your questions.
