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Level 4

Adding payroll to QB Accountant

Is it possible to add payroll to the Practice company in QB Accountant? When I try to look at payroll plans, I get a page not found error:

"We're sorry, we can't find the page you requested.

You may have incorrectly typed the address (URL) or clicked on an outdated link."



QuickBooks Team

Adding payroll to QB Accountant

Hello richard96, thanks for reaching out to the Community today


Each QuickBooks Online Accountant account can have one payroll subscription. If you continue to have issues when trying to activate payroll on more than one web browser, please try signing up to payroll through this link.


If you require any further support, please contact our support team directly on 0808 234 5337. Thank you. 


Level 4

Adding payroll to QB Accountant

Still giving the same 'page not found' error I'm afraid, although it works OK for clients. Maybe it's to do with the move to the new platform. I'll pick up with support tomorrow.

Level 4

Adding payroll to QB Accountant

Just in case anybody else has this issue...


The way to add payroll for your Practice is completely different. You:

- Go to ProAdvisor > Benefits

- Then scroll down to the link 'Free QuickBooks Online Payroll for your practice'

- Click the 'Redeem' button


Hope that helps someone!

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