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edward-coversite
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

I want to submit EPS for 5 months i didn't pay any employee.
Solved
Best answer March 10, 2023

Accepted Solutions
GeorgiaC
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hi edward-coversite, thanks for posting on the Community. EPS are cumulative reports meaning they contain all of the data for the current tax year to date. The deadline for submitting an EPS is the 19th of the following month, so you'd need to wait and submit the EPS generated for the next pay period instead if you miss this. To submit the EPS from QuickBooks, delete all previous failed/missed submissions and submit the most recent period instead (in this case, month ten). :)

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12 REPLIES 12
GeorgiaC
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hi edward-coversite, thanks for posting on the Community. EPS are cumulative reports meaning they contain all of the data for the current tax year to date. The deadline for submitting an EPS is the 19th of the following month, so you'd need to wait and submit the EPS generated for the next pay period instead if you miss this. To submit the EPS from QuickBooks, delete all previous failed/missed submissions and submit the most recent period instead (in this case, month ten). :)

Richard147
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hi GeorgiaC, I have a similar problem having missed having missed submitting months 9 & 10 in the correct time period, it is now due for month 11 so I cant use either of the two missed months but an EPS submission hasn't generated for month 11 as the staff member is no longer on maternity, how do I generate a submission to enter?

GeorgiaC
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hi Richard147, thanks for joining this thread - please delete the EPS for months 9 & 10, this should then trigger the system to generate the new EPS. If this does not automatically appear, try rolling back & re-running the payroll for month 11. Get back to us below if you have any further Q's on how to do this. :)

tpta
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

I have this exact issue. The last month of employee maternity pay, her EPS was rejected. Quickbooks member of CS team advised to delete the EPS and reassure it will be regenerate in the next month. However, 6 months after, it has never been generated. My last conversation with a team member of Qb customer services, they suggested to not use Quickbook but instead HMRC tools or Xero.

Ashleigh1
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hello Tpta, EPS can only be submitted until the 19th of the following month. So at the moment only month 11 can be submitted. You would need to remove any outstanding ones and submit the correct one. EPS are year to date so any information from the missed periods can be included in the current one.

Drew45
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

I’m having a similar issue to the comment above. My EPS in month 10 wasn’t submitted in time so I deleted and waited for the next month to be populated. Nothing was created after the 6th, so got hold of support who advised me to turn on employers allowance, delete the EPS generated and then switch off again so I can submit this EPS as it’s meant to show cumulative totals for the year. This hasn’t worked so i still can’t reimburse SSP that’s been paid out. How do I trigger a full EPS with all totals for the year?

Ashleigh1
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hello Drew45, Thanks for posting on this thread, you will need to wait till either one is generated for month 11 and one will definitely  be generated in month 12 for the end of year which will definitely  produce and end of year Eps for you and that will then take all historical information back to April 6th 2022 for you. 

 

tpta
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

 
Ashleigh1 has been providing misinformation. I contacted live chat yesterday and a colleague of yours confirmed begged to differ and outline exact opposite.
 
 
Currently (for many years) there is no way to resubmit missed EPS if it was your last EPS with Quickbooks. Even if you followed the advice here to delete that EPS and a new one won't be regenerated since it was yous last EPS for the year.
 
There are 2 possible ways to submit that missing EPS.
 
 
 (1) to download and use HMRC Basic Tool, reinput all previous years since incorporation to date, and then input all employees details of current year and then manually create EPS to submit. This is extremely time consuming.
or (2) use Quickbooks's compititor software.
Richard147
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Thanks GeorgiaC, I have tried this and the EPS for month 11 isn't automatically generating, seems to be common with other users. Is there a manual way to generate it for submission?

GeorgiaC
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Thanks Richard147, have you attempted to rollback and re-run period 11? 

Drew45
Level 1

Am struggling to submit EPS for months six,seven,eight,nine and ten.

It appear we’re all facing the same issue where we’ve paid statutory payments in previous months and missed the EPS submission for those months in question. Now we’re no longer paying statutory payments no EPS is being automatically generated like you keep suggesting will happen as there’s no payments in the current month to trigger one, likewise rolling back the most recent payroll won’t work either as no stat payments to trigger anything.

There’s got to be a way for QuickBooks to handle this functionality and if not a bug needs to be raised to address the issue.

GeorgiaC
QuickBooks Team

Am struggling to submit EPS for months six,seven,eight,nine and ten.

Hi Drew45, thanks for trying that - please contact our UK QBO team directly on 0808 234 5337 - they'll have the tools available to check this further and escalate if required. 

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