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Level 1

Bank feed has "expired" despite only being renewed 2 weeks ago and now the link is not working so I can't re-authorise. :-(

 
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QuickBooks Team

Bank feed has "expired" despite only being renewed 2 weeks ago and now the link is not working so I can't re-authorise. :-(

Hello Helenauthers

 

Thanks for reaching to the Community.

 

Do you know what type of bank feed you we're on? Sounds like you were on a standard feed and its wanting you to update to a Open Banking Feed, Are you the main account holder for the bank? If you have more than one main account holder have you both gave consent at the bank?

Can you advise if your receiving any error codes so we can look closer into this?