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Hi sales157, exactly what paul72 said^, these will only be available for active employees who were on your payroll at tax year-end.
If this isn't the issue, please let us know below which version of the payroll you are using - Standard or Advanced.
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Before checking anything else, are these still current employees (i.e. one that are still with you)?
P60s will only be generated for employees that are employed on 5th April.
(those that left during 2019-20 tax year don't get one)
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