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Can I make an adjustment to payroll after filing? I have made a mistake on payroll, but I have already posted it, which means QBs has sent the file to HMRC.

 
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Best answer March 23, 2020

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QuickBooks Team

Can I make an adjustment to payroll after filing? I have made a mistake on payroll, but I have already posted it, which means QBs has sent the file to HMRC.

Hi there, sukhdev-hansra,

 

I'm here to help make an adjustment to your payroll in QuickBooks Online.

 

Incorrect submission of taxes to HMRC can be corrected. However, this requires special handling from our Phone Support. The following steps below will guide you through getting a callback from them:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.

Before requesting a callback, I also suggest contacting HMRC for specific instructions.  Their information will help our agent provide the correct changes in the system.

 

I've added a related topic concerning payroll. Check out the Deleting a pay run in QuickBooks Online Standard Payroll for additional information.

 

Let me know how the call goes by leaving a comment below. I'm always around to help you out.

View solution in original post

3 REPLIES 3
Highlighted
QuickBooks Team

Can I make an adjustment to payroll after filing? I have made a mistake on payroll, but I have already posted it, which means QBs has sent the file to HMRC.

Hi there, sukhdev-hansra,

 

I'm here to help make an adjustment to your payroll in QuickBooks Online.

 

Incorrect submission of taxes to HMRC can be corrected. However, this requires special handling from our Phone Support. The following steps below will guide you through getting a callback from them:

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?) at the top right.
  3. Select Contact Us to connect with a live support agent.

Before requesting a callback, I also suggest contacting HMRC for specific instructions.  Their information will help our agent provide the correct changes in the system.

 

I've added a related topic concerning payroll. Check out the Deleting a pay run in QuickBooks Online Standard Payroll for additional information.

 

Let me know how the call goes by leaving a comment below. I'm always around to help you out.

View solution in original post

Highlighted
Level 1

Can I make an adjustment to payroll after filing? I have made a mistake on payroll, but I have already posted it, which means QBs has sent the file to HMRC.

Thanks. Seems complicated. I will just make it up in the next payroll.

Highlighted
QuickBooks Team

Can I make an adjustment to payroll after filing? I have made a mistake on payroll, but I have already posted it, which means QBs has sent the file to HMRC.

Hello Sukhdev-hansra

 

You can do that if rolling back the payroll and adjusting it feels too complicated.

We can always help you through it via the Community if you change your mind

 

Emma