Can't delete Pay Scheduls

What? 

So every time i "miss" it and it gives me errors and overdue on my reports I just ignore it? 

It forces me to run the weekly

How do I bypass it and run my monthly? 

I appreciate you getting back to us here in the Community, @email4. 

This isn't the impression we want to leave with you. 

In the meantime, I recommend contacting our QuickBooks Online Payroll Support agents so they can check your account if there are missing data that is required during payroll setup. Since they have the specific tools to do further investigation. 

To reach us, please follow these steps:

1. Sign in to your QuickBooks Online company.
2. Go to Help (?).
3. Click on Contact Us.
4. Enter your concern, then select Let's talk.
5. Choose a way to connect with support (Chat, Callback, Etc.). 

See these articles for additional details about managing your payroll schedules:

• Set up and manage pay schedules in Standard Payroll
• Setting up automated pay schedules in QuickBooks Online Advanced Payroll

Just in case you want to run unscheduled payroll, feel free to check out this article for the detailed steps and information: How do I create a paycheck for an employee? 

Please let me know if you need clarification about this, or there's anything else I can do for you. I'll be standing by for your response. Have a great day and stay safe. 

I had the same problem.  I rang and was told that the payroll could not be deleted on a standard payroll.  Only the advanced payroll gives this functionality.  As payroll administrator you cannot simply ignore this issue as when it comes to year end the payroll will not advance to the next year until all the (unnecessary) weekly submissions have been done.  

I understand how important this functionality to you, @Mazza36.

Rest assured that our product developers are always open to suggestions to improve our products and are able to meet our customers’ business needs. Thus, I recommend that you send your feedback directly to our product engineers. They will be able to consider this option and assist you with your business demands in this manner.

Here’s how you can submit feedback in QuickBooks Online (QBO):

1. Go to the Gear icon.
2. Under the Profile column, click on Feedback.
3. Share your feedback. Then, click Next.

If you have further concerns about payroll, you can always tap me here in the Community. Stay safe!

Same problem here - like most accountants we don't like this mess in our payroll centre. Understandably there will be times when one has to run payroll for a leaver at a different time from other staff. These are by their nature one-off events, not regular weekly features!

Can we ask for an "ignore" button or something similar, please. In a database driven piece of software, all things must be possible - we're just asking you to enable us to remove an unnecessary reminder flag, please.

Hello there, Chris.

QuickBooks Online (QBO) currently doesn't offer a feature that allows you to edit or delete pay schedules based on your business preferences. However, it's worth noting that QuickBooks Online frequently updates its features and functions, and it's a great suggestion to our software engineers to consider adding this capability in the future.

Therefore, we suggest that you send your feedback to QuickBooks Online so that they can take your suggestion into account for future software updates. We value your input and appreciate your suggestion. If you'd like to send your feedback to QuickBooks Online, here's how you can do it:

1. Click the Gear icon, and select Feedback under PROFILE.
2. Enter your comments and product suggestions, and click Next to submit.

Please know that your feedback is super valuable to us and goes straight to our Product Development team, which helps improve your QuickBooks Online experience. You can even track feature requests through the QuickBooks Online Feature Requests website.

Additionally, you can visit this article to learn more insights and information on other payroll processes using QuickBooks Online: Run payroll in QuickBooks Online Standard Payroll.

If you have any questions about other processes in QuickBooks Online, please don't hesitate to ask me in the comments below. Have a fantastic day!

Many thanks for the reply - I see this is a regular response, and I'm glad to hear from you.

Given that this is a Quickbooks feedback community, would it be possible for you to use this feedback rather than adding this extra step? We are all providing you with feedback, questions, and in some cases solutions to problems. It feels like you're missing a trick here not using our feedback, and asking us to feedback again to your technical team ...

Thanks for your additional input, Chris. We do see how this would ease the process; currently, feedback is submitted from the customer end and customer demand is an important factor in whether or not the request reaches a development phase. 

We've also recently released QuickBooks Idea Exchange for UK users, a place where ideas can be collated and voted for by other Community members. Any post that reaches 50 votes will then be considered by our Product team.